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Onsite and Remote Support

Whether you need support and maintenance on Computer's and Network Infrastructure or Computer Installation. OmniSystems is able to assist.

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Complete Service Provided

Complete IT & Network Support

OmniSystems Network Solutions delivers comprehensive IT support — including on-site, remote, and phone-based assistance — as well as expert consulting services. Whether you're setting up a new office, troubleshooting an existing network, or looking to improve performance, we offer tailored solutions to meet your needs.

We specialize in network administration for businesses without dedicated IT staff and are available for on-site inspections upon request.

Flexible Support Options

Our qualified network engineers provide phone support during business hours, with extended availability by arrangement. Support is available via:

  • Managed service agreements (flat-fee)

  • Pay-as-you-go support

  • Prepaid block hours

  • Custom service contracts

We focus on keeping your network reliable, secure, and cost-effective.

Proactive Monitoring & Expertise

With deep expertise in the Windows Server platform, our team supports a wide range of clients across Australia. Our remote network monitoring system allows us to identify and resolve issues before they impact your operations.

Despite rapid growth (200% over the past two years), we prioritize quality over volume — ensuring every client receives fast, dependable service.

Get Back to Business, Fast

We understand how critical it is to restore your IT systems quickly when disruptions occur. That’s why we offer prompt, expert service tailored to your business needs. Contact us today to see how we can help.

Our Services

Network Design, Deployment & Management

  • Planning, deployment, and management of Windows Server 2019/2022 and hybrid cloud networks

  • Local Area Network (LAN), Wide Area Network (WAN), and wireless network planning and implementation

  • Design and support for on-premise, cloud, and hybrid infrastructure

Windows Server & Active Directory Support

  • Installation, configuration, and administration of Windows Server 2016/2019/2022 environments

  • Active Directory design, deployment, and maintenance

  • DNS, DHCP, VPN, RADIUS, and Group Policy configuration and support

  • Windows Domain Controller setup and ongoing maintenance

ERP Solutions

  • Deployment, configuration, and support for Microsoft Dynamics 365 and other leading ERP systems

  • Integration of ERP systems with existing infrastructure (Active Directory, SQL Server, Office 365, Azure)

  • On-premise and cloud-hosted ERP solutions tailored to your industry needs

  • Ongoing support, updates, and user training for ERP platforms

  • Data migration from legacy ERP systems

  • Performance tuning and system optimization

Cloud & Virtualization

  • Microsoft 365 and Azure integration, administration, and migration

  • Virtualization services using Hyper-V, VMware, and Azure Virtual Machines

  • Secure remote access solutions including VPN, RDP, and cloud desktops

Security & Disaster Recovery

  • Network security audits, patch management, and compliance enforcement

  • Disaster recovery planning, backup configuration, and data restoration

  • Firewall and perimeter security configuration (hardware/software-based)

  • Security hardening of servers and endpoints

Server & Network Infrastructure

  • Installation and support of print servers, file servers, media servers, and SQL/Exchange Servers

  • Network performance monitoring and optimization

  • Server farm management and maintenance

  • Configuration and support for TCP/IP, NAT, OSPF, RIP, and modern protocols

Apple/Windows Mixed Environments

  • Integration and support of mixed macOS and Windows server/client networks

  • Cross-platform user and device management

Hardware & Onsite Services

  • Onsite and remote support by Microsoft Certified Engineers

  • Ad-hoc and contracted IT support for small, medium, and enterprise networks

  • Router and switch configuration (Cisco, Ubiquiti, etc.)

  • Wireless network design and troubleshooting (Access Points, DSL, fiber modems, etc.)

Web & Application Hosting

  • Installation, configuration, and maintenance of IIS and Windows-based web hosting environments

  • Support for hybrid and cloud-hosted applications

Help Desk & End User Support

  • Dedicated Microsoft-certified help desk support for contract clients

  • Endpoint setup, support, and troubleshooting (Windows 10/11, macOS)

  • Remote monitoring and management (RMM) of client infrastructure

Technical Support Activities

  • Computer Network Maintenance

  • Network Engineer Call-outs for emergencies

  • Provision of IT support Packages and Network Maintenance Contracts

  • Network Upgrades, Migration, and Integration

  • Building Local Area Networks (LANs)

  • Small Business Server (SBS) and Exchange Server Setup and Configuration

  • Small Business Computer Services and IT Solutions

  • Wi-Fi Wireless Network Design, Implementation & Integration

  • Dedicated Web Hosting & Email Provision

  • IT Consultancy & IT Project Management and advice

  • Building Wide Area Networks (WANs)

  • Network Design & Implementation

  • Network Management and Administration

  • Remote Network Management, Administrative, and Support services

  • Remote Network Backup & Storage Solutions

  • Network Security & Firewall Configuration

  • Disaster Recovery Solutions and Data Recovery

  • iPhone and Android Email Connectivity with modern Exchange Servers, MS Office 365, and Cloud services

  • Virtual Private Network (VPN) For Remote Users or Home Workers

  • IT Outsourcing: Complete technology solutions for business

  • Structured Voice & Data Cabling

  • Server Building & Configuration

©2018 Omnisystems